Privacy Policy

1. Introduction

  • Purpose: This Privacy Policy describes how Rx Radio, LLC collects, uses, shares, and protects your personal information when you use the App.
  • Consent: By using the App, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

  • Personal Data: We may collect personal information such as your name, email address, job title, and other details you provide when registering for an account or using the App.
  • Usage Data: We collect data about how you interact with the App, including device information, IP address, and activity logs.
  • Cookies and Tracking: The App may use cookies and similar technologies to enhance user experience and analyze usage patterns.

3. How We Use Your Information

  • Service Provision: To operate, maintain, and improve the App, including providing personalized experiences and customer support.
  • Communication: To send important updates, newsletters, or promotional content. You can opt out of non-essential communications at any time.
  • Analytics: To analyze how users interact with the App, helping us improve functionality and user satisfaction.

4. Legal Basis for Processing (EU Users)

  • Consent: We process your data based on your consent where applicable.
  • Legitimate Interests: We process data as necessary for the performance of our services or for our legitimate interests in improving the App.

5. Data Sharing and Disclosure

  • Third-Party Services: We may share your information with third-party service providers who assist in the App's operation, such as hosting services and analytics providers.
  • Legal Requirements: We may disclose your information if required to do so by law or in response to valid legal requests.

6. International Data Transfers

  • Cross-Border Transfer: Your data may be transferred and processed in countries with data protection laws different from those in your country.
  • Safeguards: We implement safeguards such as standard contractual clauses to ensure the protection of your data during international transfers.

7. Data Retention

  • Retention Period: We retain your personal data only as long as necessary for the purposes outlined in this policy or as required by law.
  • Deletion: You can delete your account and data from the settings menu or you may request the deletion of your data by contacting us at hello@helixcard.app.

8. Your Rights (EU Users)

As an EU user, you have specific rights regarding your personal data. These include the right to:

  • Access: Request and obtain access to the personal data we have collected and stored about you.
  • Rectification: Request corrections to any inaccurate or incomplete personal data we hold.
  • Erasure: Request the deletion of your personal data in certain situations, such as when it is no longer needed for its original purpose or if you withdraw consent.
  • Objection: Object to the processing of your personal data where we rely on legitimate interests, or where processing is for direct marketing purposes.
  • Data Portability: Receive a copy of your personal data in a structured, commonly used, and machine-readable format, and, where feasible, request the transfer of this data to another organization.

9. California Privacy Rights (CCPA)

  • Disclosure: We disclose the categories of personal information collected and the purposes for which it is used.
  • Opt-Out: California residents have the right to opt out of the sale of their personal information. However, we do not sell any personal information.
  • Non-Discrimination: We will not discriminate against you for exercising your CCPA rights.

10. Security Measures

  • Protection: We implement reasonable measures to protect your personal data from unauthorized access or misuse.
  • No Guarantee: While we strive to protect your information, no method of data transmission or storage is 100% secure.

11. Children's Privacy

  • Age Restriction: The App is not intended for use by children under 13. We do not knowingly collect data from children under 13 without parental consent.
  • Parental Consent: If we become aware that a child under 13 has provided us with personal information without parental consent, we will delete such data.

12. Changes to This Privacy Policy

  • Updates: We may update this Privacy Policy periodically. Changes will be posted on this page, and significant changes may be communicated through the App or via email.
  • Notification: Continued use of the App after such updates signifies your acceptance of the changes.

13. Contact Us

  • Inquiries: If you have any questions or concerns regarding this Privacy Policy, please contact us at hello@helixcard.app.